kjbet Privacy Policy

kjbet is a secure and reliable online casino and betting platform. We place the highest importance on the privacy of our users. This Privacy Policy applies to the kjbet website, mobile version, and all related services.

The purpose of this policy is to clearly inform you about what types of information kjbet collects, how it is used, who it may be shared with, and what steps are taken to keep your information secure. Please read this policy carefully before using the platform.

By creating an account on the kjbet platform or by using its services, you agree to comply with the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use the platform.

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kjbet collects information in various ways and for various purposes. This information can generally be divided into two main categories:

2.1 Information You Provide Directly

When you create an account or use services on kjbet, the information you provide directly includes:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Financial transaction details — related to bKash, Nagad, Rocket, or bank transfers
• Information provided when contacting the support team

2.2 Automatically Collected Information

When you use the kjbet platform, our system automatically collects certain technical information:

• IP address and device type
• Browser version and operating system
• Login time and session details on the platform
• User behaviour data collected through cookies and similar tracking technologies
• Game history and betting activity logs

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kjbet uses collected information only for the following legitimate purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To facilitate games, betting, and financial transactions.
• Financial Transactions: To process deposits and withdrawals — via bKash, Nagad, Rocket, and bank transfers.
• Identity Verification: To comply with Anti-Money Laundering (AML) policies and prevent fraud.
• Customer Support: To resolve your issues and answer your questions.
• Platform Improvement: To raise service quality and enhance the user experience.
• Security: To prevent unauthorized access, fraud, and cyber attacks.
• Communication: To send important system notifications, policy changes, or account-related updates.
• Responsible Gambling: To identify suspicious behaviour and provide support to users.

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kjbet uses industry-standard technology and practices to keep your personal information secure. Our platform uses SSL encryption technology, which protects all data exchanged between you and our servers.

4.1 Technical Security Measures

• Data transfer protection via 256-bit SSL encryption
• Encrypted data storage at the server level
• Two-Factor Authentication support
• Regular security audits and vulnerability testing
• Firewalls and intrusion detection systems to prevent unauthorized access

4.2 Organisational Security Measures

• Only authorised staff have access to personal information
• All staff receive training on privacy and data protection
• Data access logs are monitored regularly
• A rapid-response plan is in place for security breaches

However, no platform can guarantee complete security when transmitting data over the internet. We take every precaution, but users are also responsible for keeping their own passwords and login credentials secure.

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kjbet never sells your personal information. However, in specific circumstances and on a limited basis, information may be shared with the following parties:

5.1 Service Provider Partners

We work with trusted third-party organisations for payment processing, technology services, and customer support. These organisations receive only the information necessary to carry out their specific tasks, and they are bound by confidentiality agreements.

5.2 Legal Obligations

It may be necessary to disclose information in response to a court order, legal process, or a lawful request from authorities under applicable laws of Bangladesh. This is part of kjbet's legal obligations.

5.3 Fraud Prevention and Security

Limited information may be shared with designated security analysis organisations when needed to prevent money laundering, detect fraud, or ensure platform security.

5.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. Users will be notified in advance in such cases.

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kjbet uses cookies and similar technologies on the platform. Cookies are small text files stored on your device that help improve the user experience.

6.1 Cookies We Use

• Essential Cookies: Required for basic platform functions — maintaining login status, managing security tokens, and so on.
• Functional Cookies: To remember your preferences — language selection, display settings, and so on.
• Analytics Cookies: To understand how the platform is used and to improve services.

You can manage cookies through your browser settings. Keep in mind that disabling certain cookies may cause some platform features to not work properly.

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kjbet retains your personal information only for as long as necessary. Retention periods for different types of information are as follows:

• Account information: for the duration the account is active and for the legally required period after it is closed.
• Financial transaction records: for the period specified under financial regulations.
• Identity verification documents: in accordance with regulatory body guidelines.
• Customer support communications: for a set period after the issue is resolved.
• Cookie and session data: for the period defined by the type of cookie.

Once the retention period ends, information is securely deleted or anonymised in a way that can no longer be linked to any individual.

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kjbet recognises the following rights of its users and is committed to upholding them as far as possible:

• Right to Know: You can find out what information we hold about you.
• Right to Access: You can request a copy of the information stored about you.
• Right to Correction: You can request that incorrect or incomplete information be corrected.
• Right to Deletion: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: In certain cases you can request that the processing of your information be limited.
• Right to Object: You can object to the use of your information for specific purposes.

To exercise these rights, please contact the kjbet support team. We will try to respond to your request as quickly as possible. However, in some cases it may not be possible to provide or delete certain information due to identity verification requirements, legal obligations, or security reasons.

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kjbet is for users aged 21 and above only. We do not knowingly collect personal information from any minor (under 18). If such information reaches us, it will be deleted immediately.

An age verification process is followed at the time of account creation. If a user creates an account by providing a false age, this will be considered a direct violation of kjbet's terms and conditions and the account will be closed.

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kjbet may use servers located in various parts of the world. Even if data is transferred outside Bangladesh, this is done while maintaining the standards of this Privacy Policy and ensuring appropriate security measures are in place. We ensure that the receiving party provides protection consistent with this policy.

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In some cases, the kjbet platform may have links to third-party services. These third-party websites or services have their own privacy policies that are separate from kjbet's. We are not responsible for how those third parties handle information. Users are advised to read the privacy policy of any third-party service before using it.

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kjbet may update this Privacy Policy from time to time. If significant changes are made, users will be notified by email or through a notice on the platform. Continued use of the platform after a change is made will be taken as acceptance of the updated policy.

The latest version of the policy will always be available on this page. Users are advised to visit this page regularly to stay informed of the latest information.

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If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. Our support team provides assistance in Bengali and English, 24 hours a day, 7 days a week.